Leadership & Management Concepts

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Nursing 401


“Courage is not the absence of fear, it’s inspiring others to move beyond it” - Nelson Mandela


Critical thinking – thinking about lots of things at any given time, multitasking. The ability to be able to take all that information in, reorganize it, and spit it back out in an organized fashion


Vision Influence Not all influence is good, you can influence people in a bad way. It’s your choice to be good or bad Empower To give people the tools they need to do what they need to be able to do Communication Collaborative Genuine Healthy work environment Huge push right now in nursing… Read the article he posted, what it means to be a leader and what a healthy work environment entails


Trait Theories Behavioral Theory Situational Interactional Transactional/Transformational


Autocratic Democratic Laissez-faire Bureaucratic Charismatic Transactional Transformational Connective Shared


Leader makes decisions for the group Assumes workers are incapable of independent decisions Where is this style effective? Military does this perfectly When the leader is the expert, what they say goes Effective in code situations and what not


Leader encourages participative decision-making Empowers workers through collaboration Communication flow up and down


Presumes workers are internally motivated Hands off approach Assumes autonomy Not a good style for every situation You have to know the style of person Veterans – will do what the dr tells them to, but maybe not you. Don’t change very well… Told stories of his dad Baby boomers – hard workers, come in early, stays late. Invented casual Friday, i.e. work hard and play hard. Generation X – Pearl Jam and what not. They like to get a task, leave them alone, don’t tell them how to do it. “Latchkey Kids.” Like to have a task and be left alone, don’t tell them how to do it. Don’t like to be micro managed. Millennial Generation – have reputation of being hard workers, good task people. Get things done when given a task.


Assumes workers are externally motivated Relies on organizational rules and policies. Inflexible approach Everything is done is a specific way… They discount completely the humanistic factor, but the policy is the policy is the policy. There is a problem with this, you have to sometimes amend that.


Personality invokes commitment Emotional relationship is formed with group members Establishes rapport through contact Network very well


Focused on day-to-day tasks to achieve organizational goals Incentives to promote loyalty Emphasizes the process Attempts to control situations and followers The control factor is an issue, this might be the person that is a micromanager…


Fosters creativity, risk-taking, collaboration Empowers workers Promotes independence, growth, change Converts followers to leader through shared values, trust and honesty But still focuses on the operational aspects of your day to day leadership


Promotes collaboration and teamwork Assumes the organization contains many leaders Members get equal share in decision-making Participated decision making (shared decision making) is like how everyone gets a voice in the situation. The problems with this is that if you have large groups, you can’t always have everyone’s voice counting all the time


Introduction of managed care Greater emphasis on business New challenges Expanded roles Changed the face of nursing, made it more like a business model, not just a medical model or whatever. The most expensive commodity in the hospital is nurses. Any healthcare organization, we are their biggest expense


Servant Authentic Thought Quantum Cultural Bridging


“ to be a great leader, one must be a servant first.” -Florence Nightingale


Communicator Open minded Critical thinker Self-directed Being a leader isn’t about telling people what to do and expecting them to do it. Need to be a servant first. Think about humilityExhibits humility Being able to admit when you were wrong Emotional intelligence Self awareness Connects relationships


Emotional intelligence refers to the ability to use emotions effectively and is required by leader/managers in order to enhance their success. Emotional intelligence is critical for building a cooperative and effective team. You have to listen to what’s going on


Self-awareness Self-regulation Motivation Empathy Social skills Networking with others, resource utilization is important


Adopted by the Nursing Organization Alliance This is the #1 nursing style of leadership right now, it would be beneficial to read about this and be familiar with it… “the glue that holds together a healthy work environment.” (Shirey, p. 257, 2006)


Authentic leadership suggests that in order to lead, leaders must be true to themselves and their values and act accordingly. Values and purpose are linked!


What is the definition of transparent integrity? Holding one’s employees accountable Standing by one’s values in the face of pressure Willingly following the rules of one’s organization All of the above


Purpose Key component. Maybe hear congruent leader, meaning that you are able to walk the walk. When you say something you’re going to do it. When you talk about stuff you’re genuine and follow thru. Lead by example. What you say and what you do are the same Exhibit self-discipline Link purpose and values Establish relationships Lead with your heart and ears You listen and you use your values in decision making Create healthy work environment


A work setting structured in such a way, employees can achieve personal satisfaction. (Shirey, 2006) If you’re in a leadership role, what’s important for your employees. You need to listen, ask them, what is important to you? Gen X people want to work, then get outta here! Go home and do stuff that they want to do! Baby boomers want to work long hours in the hope that they will be running the show someday.

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Last Updated: 8th March 2018

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