Constructing and Deconstructing Resistance to Organisational Change Roy Smollan
Management, Faculty of Business & Law What is resistance to organisational change?
Who resists change and why?
Is resistance positive or negative?
And for whom? When did you resist change?Why?
What were the outcomes? Literature on resistance to change:
Academic discoursesCritical management studies, political science, industrial sociology, communication, philosophy, Marxism, feminism
domination, hegemony, marginalization, power, control, exploitation, subjugation and oppression
Organisational change, organisational behaviour, organisational psychology
Both include literature on discourse, communication, framing, sensemaking, rhetoric.
Multiple definitions, little consensus. Practitioner literature:
Common assumptions about resistance“a brickwall…a dangerous roadblock to transformation.”
Burge (2008) in an engineering magazine
“one of the nastiest, most debilitating workplace cancers…there isn’t a more potent, paradoxical or equal-opportunity killer of progress and good intentions.”
Foote (2001) in a computer magazine