Behavior Based Safety

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From Awareness To Improvement… “Changing Aviation Safety Culture”

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Project MissionImprove the “Safety Culture” of the College of Aviation at Western Michigan University Safety Culture = Safety related behaviors and conditions that are valued by the College of Aviation

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What Is Aviation Behavior Based Safety (ABBS)?MeasurementFeedbackProblem-Solving BBS Process

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ABBS Does NOT Replace:Training—the knowledge to be safe Equipment—the tools to be safe Engineering Solutions—hazard recognition and elimination Support—commitment & follow through

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BBS In IndustryBBS systems have been successfully implemented in thousands of organizations around the world Manufacturing Construction Health Care Office Settings Utilities Increasing the frequency of critical safe behaviors and conditions resulted in decreased accident rates across all settings References available upon request

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Contrast:Traditional Safety Programs & Behavior Based Safety

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Traditional ApproachesTraditionally, companies have focused on “Accident Rate” safety measures such as: NTSB recordable accident rates ASRS incident reports NTSB accident reports Focusing on Accident Rates has several disadvantages

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Accident Rate DisadvantagesReactive—An injury must occur before the system can react Not specific—Do not indicate exactly what needs to be done on-the-job to maintain or improve safety Low impact—Hard to change at-risk behaviors that are at “habit strength” Negative—focusing on accident rates highlights worst aspect of work

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BBS—Focuses On…Identification of Systems Factors—factors that influence an individual’s ability perform safely Training Equipment Support Problem solving—elimination or reduction of influence from systems factors

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BBS—Focuses On…Identification of Safety Targets—behaviors or conditions that are critical to performing safely Increasing the frequency of those critical safe behaviors and conditions

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Target Safety Related Behaviors & ConditionsFrequent ObservationFeedbackReinforcement/Problem SolvingIncrease Frequency of Behaviors & Conditions Directly Related to Safety BBS Basics

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The BBS ProcessIs Proactive—by providing measures of safety targets on-the-job that can be used to avoid injuries Is Specific—safety target data indicates exactly what can be done to maintain and improve safety Can Change Attitudes & Culture—higher impact on at-risk behaviors that are at “habit strength” Is Positive—safety achievements and improvements are the focus

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The ProcessAssessmentABBS DevelopmentImplementationEvaluation & Cont. Imp.TrainingEnd

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Assessment InterviewsProcess MappingAccident AnalysisBaseline ObservationBaseline VideotapingSafety Assessment

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ABBS DevelopmentDevelop ProcessTarget BehaviorsDesign MeasurementRollout PlanDevelopment ProcessProject Steering TeamProject Strategy

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ABBS DevelopmentProject Strategy Identify Key groups Safety Committee Instructors Students Get “buy-in”

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ABBS DevelopmentInstructors Pre-Flight Pre-Flight Briefing In-Flight Post-Flight Post Flight Briefing Classroom instructionStudents Pre-flight inspection Classroom learning Team RidingTarget Behaviors

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ABBS DevelopmentDevelop process for measuring safety targets—data collection Instructor-student observations Instructor-instructor observations Student-student observations Develop process for feedback On-the-spot feedback Summary feedback Goals setting Develop roll-out strategy How will the process be put in action?

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ImplementationObservers IdentifiedObserver TrainingBegin Obs. & Fdbk.Problem SolvingProcess Implementation

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Evaluation & Continuous ImprovementEvaluate ProcessEval. Targets & GoalsFade I/O Psych. InvolvementReinvention of ProcessEvaluation and Continuous Improvement

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Behavior Based Safety “Building From The Ground up”Contact Person: Bill Rantz, MA william.rantz@wmich.edu Psychology Department Collaborators: Ryan Olson, MA John Austin, Ph.D. john.austin@wmich.edu Alyce Dickinson, Ph.D. alyce.dickinson@wmich.edu

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Last Updated: 8th March 2018

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